Return & Refund Policy

This Return & Refund Policy applies to eligible women's clothing purchased through huxvaron.com and provided by HUXVARON, LLC. We aim to make the return process clear and straightforward while providing reasonable assistance when an order does not arrive as expected.

1. Return Period

Eligible items may be returned within 30 days of receiving the order, based on the delivery date shown by the applicable carrier tracking information.

Return requests submitted more than 30 days after receiving the order cannot be accepted unless otherwise required by applicable law.

2. Return Conditions

Women's clothing may be reasonably tried on indoors to check size, fit, and appearance. Indoor try-on will not by itself affect return eligibility as long as the item remains in a condition suitable for resale.

To remain eligible for return, an item should be clean and free from washing, alteration, damage, stains, odors, makeup, excessive hair, or other conditions that materially affect its resale condition. Original tags, accessories, and included components should remain with the item where applicable.

For hygiene and safety reasons, certain intimate, personal-care, or other hygiene-sensitive items may not be eligible for return once opened or used where applicable. Any such restriction will be clearly identified before purchase where relevant, subject to applicable law.

3. Return Process

Customers who would like to request a return may contact us at service@huxvaron.com within the applicable 30-day return period and provide the order number and the item they would like to return.

Our customer service team will review the request and provide the applicable return address, shipping instructions, and any other information needed to complete the return. Sending the item after receiving the applicable return information helps ensure that the returned parcel can be correctly identified and processed.

4. Damaged, Defective or Incorrect Items

If an item arrives damaged, defective, or different from what was ordered, customers may contact us at service@huxvaron.com within 48 hours of delivery. Providing the order number, a brief description of the issue, and clear photographs of the item and packaging when available can help our customer service team review the matter efficiently.

After review, an appropriate resolution may include a replacement, refund, or other reasonable solution depending on the circumstances and applicable law.

5. Return Shipping Costs

If a return results from an incorrect item, an item damaged on arrival, or a confirmed product defect attributable to us, HUXVARON, LLC will cover the reasonable return shipping cost or provide an appropriate return method.

For returns based on personal preference, including size, fit, color preference, or change of mind, the customer is generally responsible for the return shipping cost unless otherwise required by applicable law.

Our customer service team will explain the applicable return method and any return shipping responsibility before the return is sent.

6. Return Inspection

After a returned item is received, it will be reviewed to confirm that it meets the applicable return conditions. Reasonable indoor try-on of clothing does not by itself prevent a refund when the item otherwise remains suitable for resale.

If additional information is needed during the review, our customer service team may contact the customer before the return is completed.

7. Refunds

Once an eligible return has been received, reviewed, and approved, the refund will be issued to the original payment method. Refunds are expected to be credited within 7 business days after approval.

For payments made through Stripe or PayPal, the refund will be returned through the original payment channel. The exact time the funds appear in the account may also depend on the customer's bank, card issuer, PayPal, or other applicable financial institution.

If a refund does not appear after the expected processing period, customers may contact us at service@huxvaron.com and our customer service team can assist with checking the available refund information.

8. Exchanges and Return Assistance

Where an exchange is appropriate and replacement inventory is available, our customer service team can provide the available options. Availability may vary depending on the requested size, color, or other applicable product variation.

If an exchange is unavailable, an eligible return may instead be processed for a refund in accordance with this policy. Questions about return eligibility, return shipping, exchanges, or refunds may be sent to service@huxvaron.com before a return is arranged.